Alcatel Pop C1: Unrecognized SIM card

You have just purchased an Alcatel Pop C1 and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Alcatel Pop C1 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Alcatel Pop C1 directly back. Indeed, there are several tips to fix this problem. We will for that reason observe in this tuto, what are the stuff to do and check so that the SIM card is recognized on your Alcatel Pop C1.unrecognized-sim-card-Alcatel-Pop-C1

What to do when ever the SIM card is not recognized on my Alcatel Pop C1

If the SIM card is not recognized on your Alcatel Pop C1, below is a list of stuff that could help you determine the source of the problem, observe repairing the problem.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Alcatel Pop C1 is to wash it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Alcatel Pop C1

Oftentimes the problem might originate from the tracking of the SIM card. In truth, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Alcatel Pop C1 from reading the SIM card. To fix this problem, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.

Test the SIM card on another cellphone

To find out if the problem comes from the SIM card, you can test it on another phone and you will have your answer. When it is not recognized on other devices, you can change the SIM card.

Try another SIM card on your Alcatel Pop C1

If the two previous steps do not give anything, it truly is necessary to test another SIM card to find out if the problem comes from the card. Indeed, if other SIM card function on the Alcatel Pop C1, it truly is because the problem comes from the card. Otherwise, it truly is at the level of the cellphone that we will have to look.

Check that your Alcatel Pop C1 is not Simlocker

If you have tried several SIM cards on the Alcatel Pop C1 and non-e are recognized, the cellphone may be Simlocker. It indicates that the Alcatel Pop C1 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that could do that.

Check that the problem doesn’t originate from the ROM installed on the Alcatel Pop C1

This part mainly concerns the people who root the Alcatel Pop C1 to install a ROM that is not initial. If this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We advise that you reinstall an initial ROM and re-test it.

If nothing works

If all the above solutions do not work, we recommend you to bring your Alcatel Pop C1 and the SIM card back to 1 of your operator’s shops.