Alcatel Pop 4: Unrecognized SIM card

You have just bought an Alcatel Pop 4 and when you turn it on, it displays the following error text: SIM card not recognized. Sometimes the Alcatel Pop 4 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Alcatel Pop 4 directly back. Indeed, there are many tips to fix this problem. We will consequently see in this tuto, what are the stuff to do and confirm so that the SIM card is recognized on your Alcatel Pop 4.unrecognized-sim-card-alcatel-pop-4

What to do when ever the SIM card is not recognized on my Alcatel Pop 4

Whenever the SIM card is not recognized on your Alcatel Pop 4, below is a list of stuff that will help you identify the source of the problem, see repairing the problem.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Alcatel Pop 4 is to wash it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Alcatel Pop 4

Sometimes the problem may originate from the location of the SIM card. In fact, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Alcatel Pop 4 from reading the SIM card. To fix this problem, you just have to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different mobile phone

To find out if the problem originates from the SIM card, you may test it on a different phone and you will have your answer. If it is not recognized on other devices, you may modify the SIM card.

Try another SIM card on your Alcatel Pop 4

Whenever the two previous steps do not give anything, it truly is necessary to test a different SIM card to find out in the event that the problem originates from the card. Indeed, in the event that other SIM card work on the Alcatel Pop 4, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the mobile phone that we will have to look.

Check that your Alcatel Pop 4 is not Simlocker

When you have tried many SIM cards on the Alcatel Pop 4 and non-e are recognized, the mobile phone may be Simlocker. This means that the Alcatel Pop 4 will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet that will do that.

Check that the problem does not originate from the ROM installed on the Alcatel Pop 4

This part mainly concerns the people who root the Alcatel Pop 4 to install a ROM that is not original. Whenever this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We suggest that you reinstall an original ROM and re-test it.

Whenever nothing works

Whenever all the above solutions do not work, we advise you to bring your Alcatel Pop 4 and the SIM card back to one of your operator’s shops.