You have just purchased an Alcatel Pixi 4 and when you turn it on, it displays the following error text message: SIM card not recognized. From time to time the Alcatel Pixi 4 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Alcatel Pixi 4 directly back. In truth, there are a lot of tips to solve this issue. We will for that reason find out in this tuto, what are the stuff to do and verify so that the SIM card is recognized on your Alcatel Pixi 4.
What to do when ever the SIM card is not recognized on my Alcatel Pixi 4
If the SIM card is not recognized on your Alcatel Pixi 4, below is a list of stuff that could help you discover the source of the issue, find out repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Alcatel Pixi 4 is to clean it up. In fact, it may happen that dirt partially prevents the contact between the SIM card and the mobile. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Alcatel Pixi 4
From time to time the issue may result from the tracking of the SIM card. In fact, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Alcatel Pixi 4 from reading the SIM card. To solve this issue, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the issue originates from the SIM card, you can actually test it on another phone and you will have your answer. If it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Alcatel Pixi 4
If the two previous steps do not give anything, it truly is required to test another SIM card to find out whenever the issue originates from the card. In truth, whenever other SIM card function on the Alcatel Pixi 4, it truly is because the issue originates from the card. Otherwise, it truly is at the level of the smartphone that we will have to look.
Check that your Alcatel Pixi 4 is not Simlocker
In case you have tried a lot of SIM cards on the Alcatel Pixi 4 and none are recognized, the smartphone could be Simlocker. It indicates that the Alcatel Pixi 4 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that could do that.
Check that the problem doesn’t result from the ROM installed on the Alcatel Pixi 4
This part mainly concerns the people who root the Alcatel Pixi 4 to install a ROM that is not original. If this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after installing fresh ROMs. We highly recommend that you reinstall an original ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your Alcatel Pixi 4 and the SIM card back to 1 of your operator’s shops.
