Oftentimes, the Alcatel OT 991D displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by a lot of places. So, so that you may connect properly to the Wifi network with your Alcatel OT 991D, we decided to write this guide. So we will discover together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you have to do on the Alcatel OT 991D. Finally, we will see what it is important to do and check on your Wifi box.
What to do when the Alcatel OT 991D has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel OT 991D
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Alcatel OT 991D may display the message: Authentication or authentication error . In the event that the issue comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Alcatel OT 991D. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . When it’s done, you may try again to connect to the Wifi network. If the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Alcatel OT 991D because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it is incredibly simple. You should find a synchronization button to press. When this is done, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Alcatel OT 991D. In the event that it still doesn’t function, go to the next trick.
Retype Password
Oftentimes the authentication problem originates from the technique you type the Wifi network password. Certainly, it is sometimes subtle to type a password Wifi on its Alcatel OT 991D. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several pc problems, the solution is sometimes incredibly simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel OT 991D. After that try to reconnect with your Alcatel OT 991D.
Check box settings
In the event that non-e of the previous solutions did function, the problem could be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the case, select this option. After that try to connect your Alcatel OT 991D again to Wifi. In the event that the authentication issue carries on, we suggest that you contact your service provider or a telephone store.
