Alcatel OT 5020D: Wifi Authentication Problem

Sometimes, the Alcatel OT 5020D displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that you can actually connect properly to the Wifi network with your Alcatel OT 5020D, we decided to produce this guide. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at initially what you have to do on the Alcatel OT 5020D. At last, we will see what it’s necessary to do and check on your Wifi box.

How to proceed when the Alcatel OT 5020D has an authentication problem on the Wifi network

Forget the Wifi network on your Alcatel OT 5020D

In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Alcatel OT 5020D may display the text message: Authentication or authentication error . In the event that the problem comes from there, the answer is very simple. Just forget about the Wifi network in your Alcatel OT 5020D. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to select the option: Forget this network . Once it’s done, you can actually try again to connect to the Wifi network. In the event that the problem is not fixed, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Alcatel OT 5020D because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it’s extremely basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can after that try to reconnect to the Wifi network with your Alcatel OT 5020D. In the event that it still will not function, go to the next trick.

Retype Security password

Sometimes the authentication problem comes from the solution you type the Wifi network security password. Certainly, it’s sometimes subtle to type a security password Wifi on its Alcatel OT 5020D. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many pc problems, the solution is at times extremely simple. Certainly, 80% of the pc problems are solved by restarting the machine. We therefore recommend you to restart your box and your Alcatel OT 5020D. After that try to reconnect with your Alcatel OT 5020D.

Check box settings

In the event that none of the previous solutions did function, the problem might be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In the event that this is not the circumstance, select this option. After that try to connect your Alcatel OT 5020D again to Wifi. In the event that the authentication problem remains, we highly recommend that you contact your service provider or a telephone retail store.