You may have launched the camera on your Alcatel OneTouch Pop C7 and it displays an error text message. Thus, in cases where the camera of your Alcatel OneTouch Pop C7 no longer functions, unfortunately you can no longer take photos. To solve this trouble, we therefore decided to describe to you the steps to follow so that the camera of your Alcatel OneTouch Pop C7 works again. So we’ll see what you must do in cases where the camera app on your Alcatel OneTouch Pop C7 shows you one of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
How to proceed when the camera does your Alcatel OneTouch Pop C7 no longer functions?
1- Restart your Alcatel OneTouch Pop C7
It’s the first thing to do when the Alcatel OneTouch Pop C7 camera is not working is to restart the phone. Certainly, it occurs sometimes that the trouble is due to a simple bug. Once this is the case, a little restart will resolve the issue. In the event that it still will not work, you can navigate to the next section.
2- Update your applications
Occasionally the camera app does not work mainly because it has not been updated . So you can update by going to Google Play and lastly in My video games and apps. In the event that the app is already up to date or it still will not work, navigate to the next section.
3- Empty the camera app cache of your Alcatel OneTouch Pop C7
It can be that the issue originates from the cache of the Alcatel OneTouch Pop C7 photo app. To repair the problem it’s enough to empty the cache of the app. To get this done, you need to go to the Alcatel OneTouch Pop C7 settings menu. When there, just click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. After that go to Storage and press Empty cache. After that try to restart the app.
4- Restart the Alcatel OneTouch Pop C7 in secure mode
In the event that non-e of the prior steps work, it perhaps means that an app that is installed on your Alcatel OneTouch Pop C7 is conflicting with the camera . To understand in cases where this is the case, you will need to restart your Alcatel OneTouch Pop C7 in secure mode. To find out how, read our content: How to start Alcatel OneTouch Pop C7 in secure mode. After you have started, you should try to launch the camera application. In the event that it functions properly, it implies that a recently installed app is in conflict. We therefore recommend you to uninstall the latest applications and test if it works.
