Alcatel One Touch Star D: Wifi Authentication Problem

At times, the Alcatel One Touch Star D displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This kind of error message can possibly come from a lot of places. So, so that you can connect properly to the Wifi network with your Alcatel One Touch Star D, we decided to produce this guide. So we will see together what to do and where to look to resolve this problem of Wifi authentication. We will see at initially what you must do on the Alcatel One Touch Star D. At last, we will see what it is actually important to do and check on your Wifi box.

How to proceed when the Alcatel One Touch Star D has an authentication problem on the Wifi network

Forget the Wifi network on your Alcatel One Touch Star D

If the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Alcatel One Touch Star D may display the text message: Authentication or authentication error . If the trouble comes from there, the solution is quite easy. Just forget about the Wifi network in your Alcatel One Touch Star D. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is carried out, you can try again to connect to the Wifi network. If the trouble is not solved, go to the next section.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Alcatel One Touch Star D because the box is not in Synchronization mode . If you wish to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When ever this is carried out, a light will most of the time start blinking. You’re able to then try to reconnect to the Wifi network with your Alcatel One Touch Star D. If it still does not function, go to the next trick.

Retype Password

At times the authentication problem comes from the method you type the Wifi network password. In truth, it is actually sometimes subtle to type a password Wifi on its Alcatel One Touch Star D. We for that reason advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the password in uppercase
  • Type the password in lowercase

Restart your box

As in several pc problems, the solution is occasionally incredibly simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel One Touch Star D. Then try to reconnect with your Alcatel One Touch Star D.

Check box settings

If non-e of the prior solutions did function, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . If this is not the circumstance, choose this option. Then try to connect your Alcatel One Touch Star D again to Wifi. If the authentication trouble remains, we recommend that you contact your service provider or a telephone retail store.