You have just bought an Alcatel One Touch Pop Star and when you turn it on, it displays the following error text: SIM card not recognized. At times the Alcatel One Touch Pop Star does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Alcatel One Touch Pop Star directly back. In truth, there are many tips to solve this problem. We will for that reason discover in this article, what are the things to do and confirm to ensure that the SIM card is recognized on your Alcatel One Touch Pop Star.
How to proceed when ever the SIM card is not recognized on my Alcatel One Touch Pop Star
In the event that the SIM card is not recognized on your Alcatel One Touch Pop Star, below is a list of things that could help you identify the source of the problem, discover repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Alcatel One Touch Pop Star is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Alcatel One Touch Pop Star
At times the problem may possibly be caused by the tracking of the SIM card. Actually, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Alcatel One Touch Pop Star from reading the SIM card. To solve this problem, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the problem originates from the SIM card, youre able to test it on a different phone and you will have your answer. If it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Alcatel One Touch Pop Star
In the event that the two previous steps do not give anything, it’s required to test a different SIM card to find out if the problem originates from the card. In truth, if other SIM card function on the Alcatel One Touch Pop Star, it’s because the problem originates from the card. Otherwise, it’s at the level of the mobile phone that we will have to look.
Verify that your Alcatel One Touch Pop Star is not Simlocker
When you have tried many SIM cards on the Alcatel One Touch Pop Star and non-e are recognized, the mobile phone may be Simlocker. It indicates that the Alcatel One Touch Pop Star will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the net that could do that.
Check that the problem does not be caused by the ROM installed on the Alcatel One Touch Pop Star
This part mainly concerns the people who root the Alcatel One Touch Pop Star to install a ROM that is not initial. In the event that this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
In the event that nothing functions
In the event that all the above solutions do not work, we advise you to bring your Alcatel One Touch Pop Star and the SIM card back to one of your operator’s shops.
