Oftentimes, the Alcatel One Touch Pop S3 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially originate from a lot of places. So, so that youre able to connect properly to the Wifi network with your Alcatel One Touch Pop S3, we decided to produce this tuto. So we will see together what to do and where to look to solve this problem of Wifi authentication. We will see at 1st what you need to do on the Alcatel One Touch Pop S3. Finally, we will see what it can be important to do and check on your Wifi box.
What to do when the Alcatel One Touch Pop S3 has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel One Touch Pop S3
In the event that the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Alcatel One Touch Pop S3 may display the text: Authentication or authentication error . In the event that the issue comes from there, the answer is very simple. Just forget about the Wifi network in your Alcatel One Touch Pop S3. To accomplish this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is completed, youre able to try again to connect to the Wifi network. If perhaps the issue is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a issue of authentication Wifi on the Alcatel One Touch Pop S3 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You can after that try to reconnect to the Wifi network with your Alcatel One Touch Pop S3. In the event that it still will not work, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the way you type the Wifi network password. Indeed, it can be sometimes subtle to type a password Wifi on its Alcatel One Touch Pop S3. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in several laptop problems, the solution is oftentimes incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel One Touch Pop S3. Then try to reconnect with your Alcatel One Touch Pop S3.
Check box settings
In the event that none of the previous solutions did work, the problem might be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to check in cases where the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your Alcatel One Touch Pop S3 again to Wifi. In the event that the authentication issue carries on, we advise that you contact your service provider or a telephone store.
