You may have launched the camera on your Alcatel One Touch Pop C5 and it displays an error text message. Thus, whenever the camera of your Alcatel One Touch Pop C5 no longer works, regrettably you may no longer take photos. To resolve this problem, we therefore decided to describe to you the steps to follow so that the camera of your Alcatel One Touch Pop C5 works again. Thus we will see what you must do whenever the camera app on your Alcatel One Touch Pop C5 shows you 1 of the following error messages:
- Camera is recording
- Camera failure
- Camera application is not responding
How to proceed when the camera does your Alcatel One Touch Pop C5 no longer works?
1- Restart your Alcatel One Touch Pop C5
It can be the 1st thing to do once the Alcatel One Touch Pop C5 camera is not working is to restart the phone. In fact, it happens sometimes that the problem is due to a basic bug. When this is the circumstance, a tiny restart will cure the trouble. In the event that it still doesn’t function, you may navigate to the next step.
2- Update your applications
Occasionally the camera app does not function as it has not been updated . Thus you may update by going to Google Play and then in My games and apps. In the event that the application is already up to date or it still doesn’t function, navigate to the next step.
3- Empty the camera app cache of your Alcatel One Touch Pop C5
It can be that the trouble comes from the cache of the Alcatel One Touch Pop C5 photo application. To fix the problem it can be enough to empty the cache of the application. To get this done, you need to go to the Alcatel One Touch Pop C5 settings menu. Once there, simply click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and press Empty cache. Then try to restart the application.
4- Restart the Alcatel One Touch Pop C5 in secure mode
In the event that non-e of the previous steps function, it perhaps means that an application that is installed on your Alcatel One Touch Pop C5 is conflicting with the camera . To know whenever this is the case, you simply must restart your Alcatel One Touch Pop C5 in secure mode. To find out how, read our content: The right way to start Alcatel One Touch Pop C5 in secure mode. When you have started, you need to try to launch the camera application. In the event that it works properly, it means that a recently installed application is in conflict. We for that reason advise you to uninstall the latest applications and test if it works.
