You have just purchased an Alcatel one Touch Pop C3 and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Alcatel one Touch Pop C3 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Alcatel one Touch Pop C3 directly back. Indeed, there are a lot of methods to solve this problem. We will for that reason see in this article, what are the things to do and confirm so that the SIM card is recognized on your Alcatel one Touch Pop C3.
What to do when ever the SIM card is not recognized on my Alcatel one Touch Pop C3
Whenever the SIM card is not recognized on your Alcatel one Touch Pop C3, below is a list of things that will help you discover the source of the problem, see repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Alcatel one Touch Pop C3 is to wash it up. In truth, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Alcatel one Touch Pop C3
Occasionally the problem might originate from the tracking of the SIM card. In truth, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Alcatel one Touch Pop C3 from reading the SIM card. To solve this problem, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different smartphone
To find out if the problem comes from the SIM card, youre able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, youre able to change the SIM card.
Try another SIM card on your Alcatel one Touch Pop C3
Whenever the two previous steps do not give anything, it can be required to test a different SIM card to find out if the problem comes from the card. Indeed, if other SIM card work on the Alcatel one Touch Pop C3, it can be because the problem comes from the card. Otherwise, it can be at the level of the smartphone that we will have to look.
Verify that your Alcatel one Touch Pop C3 is not Simlocker
If you have tried a lot of SIM cards on the Alcatel one Touch Pop C3 and non-e are recognized, the smartphone may be Simlocker. This implies that the Alcatel one Touch Pop C3 will recognize simply the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of provide on the internet that will do that.
Check that the problem does not originate from the ROM installed on the Alcatel one Touch Pop C3
This part mainly concerns the people who root the Alcatel one Touch Pop C3 to install a ROM that is not initial. Whenever this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We advise that you reinstall an initial ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we advise you to bring your Alcatel one Touch Pop C3 and the SIM card back to one of your operator’s shops.
