You have just bought an Alcatel One Touch Idol Ultra and when you turn it on, it displays the following error text message: SIM card not recognized. Sometimes the Alcatel One Touch Idol Ultra does not recognize the SIM card and displays this message. In this case, it is not necessarily important to bring the Alcatel One Touch Idol Ultra directly back. In fact, there are many tips to fix this issue. We will for that reason observe in this content, what are the stuff to do and check in order that the SIM card is recognized on your Alcatel One Touch Idol Ultra.
What to do when the SIM card is not recognized on my Alcatel One Touch Idol Ultra
If the SIM card is not recognized on your Alcatel One Touch Idol Ultra, below is a list of stuff that can help you determine the source of the issue, observe repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Alcatel One Touch Idol Ultra is to clean it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the telephone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel One Touch Idol Ultra
Sometimes the issue might result from the location of the SIM card. In fact, it often happens that small metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Alcatel One Touch Idol Ultra from reading the SIM card. To fix this issue, you just simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the issue comes from the SIM card, you can actually test it on another phone and you will have your answer. In case it is not recognized on other devices, you can actually modify the SIM card.
Try another SIM card on your Alcatel One Touch Idol Ultra
If the two previous steps do not give anything, it can be important to test another SIM card to find out whenever the issue comes from the card. In fact, whenever other SIM card work on the Alcatel One Touch Idol Ultra, it can be because the issue comes from the card. Otherwise, it can be at the level of the smartphone that we will have to look.
Verify that your Alcatel One Touch Idol Ultra is not Simlocker
When you have tried many SIM cards on the Alcatel One Touch Idol Ultra and non-e are recognized, the smartphone might be Simlocker. This means that the Alcatel One Touch Idol Ultra will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that can do that.
Check that the problem doesn’t result from the ROM installed on the Alcatel One Touch Idol Ultra
This part mainly concerns the people who root the Alcatel One Touch Idol Ultra to install a ROM that is not initial. If this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up new ROMs. We recommend that you reinstall an initial ROM and re-test it.
If nothing works
If all the above solutions do not work, we advise you to bring your Alcatel One Touch Idol Ultra and the SIM card back to 1 of your operator’s shops.
