You may have launched the camera on your Alcatel One Touch Idol Ultra and it displays an error text message. Thus, if the camera of your Alcatel One Touch Idol Ultra no longer functions, unfortunately you can no longer take pictures. To solve this issue, we made the decision to describe to you the steps to follow so that the camera of your Alcatel One Touch Idol Ultra works again. Thus we’ll see what you have to do if the camera app on your Alcatel One Touch Idol Ultra shows you one of the following error messages:
- Camera is recording
- Camera failure
- Camera application is not responding
How to proceed when the camera does your Alcatel One Touch Idol Ultra no longer functions?
1- Restart your Alcatel One Touch Idol Ultra
It is actually the first thing to do once the Alcatel One Touch Idol Ultra camera is not working is to restart the phone. In fact, it happens sometimes that the trouble is because of a basic bug. Once this is the case, a little restart will solve the situation. If it still doesn’t function, you can go to the next section.
2- Update your applications
From time to time the camera application will not function because it has not been updated . Thus you can update by going to Google Play and then in My video games and apps. If the application is already up to date or it still doesn’t function, go to the next section.
3- Empty the camera application cache of your Alcatel One Touch Idol Ultra
It might be that the situation originates from the cache of the Alcatel One Touch Idol Ultra photo application. To repair the problem it’s enough to empty the cache of the application. To achieve this, you will have to go to the Alcatel One Touch Idol Ultra settings menu. Once there, simply click & nbsp; Apps & Notifications, then & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and select Empty cache. Then try to restart the application.
4- Restart the Alcatel One Touch Idol Ultra in secure mode
If none of the previous steps function, it probably means that an application that is installed on your Alcatel One Touch Idol Ultra is conflicting with the camera . To understand if this is the case, it is necessary to restart your Alcatel One Touch Idol Ultra in secure mode. To learn how, read our tutorial: How you can start Alcatel One Touch Idol Ultra in secure mode. After getting started, you need to try to launch the camera application. If it functions properly, it means that a recently installed application is in conflict. We for that reason advise you to uninstall the latest applications and test if it works.
