Alcatel One Touch Idol 4: Unrecognized SIM card

You have just purchased an Alcatel One Touch Idol 4 and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Alcatel One Touch Idol 4 does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Alcatel One Touch Idol 4 directly back. In fact, there are several tricks to fix this problem. We will consequently discover in this content, what are the stuff to do and check so that the SIM card is recognized on your Alcatel One Touch Idol 4.unrecognized-sim-card-Alcatel-One-Touch-Idol-4

What to do when the SIM card is not recognized on my Alcatel One Touch Idol 4

In cases where the SIM card is not recognized on your Alcatel One Touch Idol 4, below is a list of stuff that can help you identify the source of the problem, discover repairing the problem.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Alcatel One Touch Idol 4 is to clean it up. Actually, it may happen that dirt partially prevents the contact between the SIM card and the phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the location of the SIM card on your Alcatel One Touch Idol 4

Occasionally the problem may result from the location of the SIM card. Actually, it often occurs that little metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Alcatel One Touch Idol 4 from reading the SIM card. To fix this problem, you just simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different phone

To find out if the problem originates from the SIM card, you’re able to test it on a different phone and you will have your answer. In case it is not recognized on other devices, you’re able to change the SIM card.

Try another SIM card on your Alcatel One Touch Idol 4

In cases where the two previous steps do not give anything, it truly is required to test a different SIM card to find out whenever the problem originates from the card. In fact, whenever other SIM card work on the Alcatel One Touch Idol 4, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the phone that we will have to look.

Verify that your Alcatel One Touch Idol 4 is not Simlocker

If you have tried several SIM cards on the Alcatel One Touch Idol 4 and non-e are recognized, the phone could possibly be Simlocker. This means that the Alcatel One Touch Idol 4 will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the net that can do that.

Check that the problem doesn’t result from the ROM installed on the Alcatel One Touch Idol 4

This part mainly concerns the people who root the Alcatel One Touch Idol 4 to install a ROM that is not original. In cases where this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We recommend that you reinstall an original ROM and re-test it.

In cases where nothing functions

In cases where all the above solutions do not work, we advise you to bring your Alcatel One Touch Idol 4 and the SIM card back to one of your operator’s shops.