You have just purchased an Alcatel One Touch Idol 3C and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Alcatel One Touch Idol 3C does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Alcatel One Touch Idol 3C directly back. In fact, there are many tips to fix this problem. We will therefore find out in this tuto, what are the things to do and confirm to ensure that the SIM card is recognized on your Alcatel One Touch Idol 3C.
How to proceed when ever the SIM card is not recognized on my Alcatel One Touch Idol 3C
Whenever the SIM card is not recognized on your Alcatel One Touch Idol 3C, below is a list of things that will help you identify the source of the problem, find out repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Alcatel One Touch Idol 3C is to wash it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile phone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel One Touch Idol 3C
Occasionally the problem may possibly originate from the location of the SIM card. Actually, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Alcatel One Touch Idol 3C from reading the SIM card. To fix this problem, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another mobile phone
To find out if the problem originates from the SIM card, you can actually test it on another phone and you will have your answer. When it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Alcatel One Touch Idol 3C
Whenever the two previous steps do not give anything, it truly is important to test another SIM card to find out if the problem originates from the card. In fact, if other SIM card function on the Alcatel One Touch Idol 3C, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the mobile phone that we will have to look.
Confirm that your Alcatel One Touch Idol 3C is not Simlocker
If you have tried many SIM cards on the Alcatel One Touch Idol 3C and none are recognized, the mobile phone could be Simlocker. It indicates that the Alcatel One Touch Idol 3C will recognize only the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the net that will do that.
Check that the problem does not originate from the ROM installed on the Alcatel One Touch Idol 3C
This part mainly concerns the people who root the Alcatel One Touch Idol 3C to install a ROM that is not original. Whenever this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after installing new ROMs. We recommend that you reinstall an original ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Alcatel One Touch Idol 3C and the SIM card back to 1 of your operator’s shops.
