From time to time, the Alcatel One Touch Idol 2 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially originate from a lot of places. So, so that youre able to connect properly to the Wifi network with your Alcatel One Touch Idol 2, we decided to produce this tuto. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you must do on the Alcatel One Touch Idol 2. At last, we will see what it is required to do and check on your Wifi box.
What to do when the Alcatel One Touch Idol 2 has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel One Touch Idol 2
In the event that the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Alcatel One Touch Idol 2 may display the text: Authentication or authentication error . In the event that the trouble comes from there, the solution is very simple. Just forget about the Wifi network in your Alcatel One Touch Idol 2. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will after that have the option to choose the option: Forget this network . When it is done, youre able to try again to connect to the Wifi network. In the event that the trouble is not fixed, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a trouble of authentication Wifi on the Alcatel One Touch Idol 2 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is extremely basic. You should find a synchronization button to press. When this is done, a light will most of the time start blinking. You can actually after that try to reconnect to the Wifi network with your Alcatel One Touch Idol 2. In the event that it still does not function, go to the next trick.
Retype Security password
From time to time the authentication problem comes from the solution you type the Wifi network password. Indeed, it is sometimes subtle to type a password Wifi on its Alcatel One Touch Idol 2. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of pc problems, the solution is at times extremely simple. Indeed, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel One Touch Idol 2. After that try to reconnect with your Alcatel One Touch Idol 2.
Check box settings
In the event that none of the previous solutions did function, the problem could be found to be on the box of your provider. It will for that reason be required to go in the parameters of the box and to test if perhaps the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. After that try to connect your Alcatel One Touch Idol 2 again to Wifi. In the event that the authentication trouble carries on, we recommend that you contact your service provider or a telephone store.
