You may have launched the camera on your Alcatel One Touch Idol 2 and it shows an error message. Thus, if the camera of your Alcatel One Touch Idol 2 no longer functions, regrettably you may no longer take pictures. To solve this trouble, we made the decision to describe to you the steps to follow so that the camera of your Alcatel One Touch Idol 2 works again. So we’ll see what you need to do if the camera app on your Alcatel One Touch Idol 2 shows you 1 of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
How to proceed when the camera does your Alcatel One Touch Idol 2 no longer functions?
1- Restart your Alcatel One Touch Idol 2
It is actually the first of all thing to do once the Alcatel One Touch Idol 2 camera is not working is to restart the phone. In truth, it occurs sometimes that the trouble is thanks to a simple bug. When this is the case, a little restart will cure the issue. Whenever it still doesn’t function, you may go to the next section.
2- Update your applications
Oftentimes the camera app does not function mainly because it has not been updated . So you may update by going to Google Play and then in My video games and apps. Whenever the app is already up to date or it still doesn’t function, go to the next section.
3- Empty the camera app cache of your Alcatel One Touch Idol 2
It may be that the issue comes from the cache of the Alcatel One Touch Idol 2 photo app. To fix the problem it is enough to empty the cache of the app. To achieve this, it is necessary to go to the Alcatel One Touch Idol 2 settings menu. When there, just click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. After that go to Storage and click on Empty cache. After that try to restart the app.
4- Restart the Alcatel One Touch Idol 2 in secure mode
Whenever non-e of the previous steps function, it probably means that an app that is installed on your Alcatel One Touch Idol 2 is conflicting with the camera . To know if this is the case, it is necessary to restart your Alcatel One Touch Idol 2 in secure mode. To learn how, read our tuto: Ways to start Alcatel One Touch Idol 2 in secure mode. When you have started, you will need to try to launch the camera application. Whenever it functions properly, it indicates that a recently installed app is in conflict. We for that reason advise you to uninstall the latest applications and test if it works.
