You may have launched the camera on your Alcatel One Touch Go Play and it shows an error message. Thus, if perhaps the camera of your Alcatel One Touch Go Play no longer functions, sadly you may no longer take photos. To resolve this problem, we decided to describe to you the steps to follow so that the camera of your Alcatel One Touch Go Play works again. Thus we’ll see what you have to do if perhaps the camera app on your Alcatel One Touch Go Play shows you 1 of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
How to proceed when the camera does your Alcatel One Touch Go Play no longer functions?
1- Restart your Alcatel One Touch Go Play
It is actually the first thing to do once the Alcatel One Touch Go Play camera is not working is to restart the phone. Actually, it occurs sometimes that the problem is because of a basic bug. Once this is the case, a small restart will resolve the problem. If it still doesn’t function, you may go to the next section.
2- Update your applications
Sometimes the camera app will not function because it has not been updated . Thus you may update by going to Google Play and ultimately in My video games and apps. If the app is already up to date or it still doesn’t function, go to the next section.
3- Empty the camera app cache of your Alcatel One Touch Go Play
It could possibly be that the problem originates from the cache of the Alcatel One Touch Go Play photo application. To fix the problem it is enough to empty the cache of the application. To do this, you have to go to the Alcatel One Touch Go Play settings menu. Once there, just click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. Then go to Storage and just click Empty cache. Then try to restart the application.
4- Restart the Alcatel One Touch Go Play in secure mode
If non-e of the prior steps function, it probably means that an application that is installed on your Alcatel One Touch Go Play is conflicting with the camera . To know if perhaps this is the case, it is necessary to restart your Alcatel One Touch Go Play in secure mode. To discover how, read our article: The right way to start Alcatel One Touch Go Play in secure mode. When you have started, you should try to launch the camera application. If it functions properly, it implies that a recently installed app is in conflict. We therefore recommend you to uninstall the latest applications and test if it works.
