You have just purchased an Alcatel One Touch C1 and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Alcatel One Touch C1 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Alcatel One Touch C1 directly back. In fact, there are a lot of techniques to solve this problem. We will for that reason observe in this article, what are the stuff to do and verify to ensure the SIM card is recognized on your Alcatel One Touch C1.
How to proceed when ever the SIM card is not recognized on my Alcatel One Touch C1
Whenever the SIM card is not recognized on your Alcatel One Touch C1, below is a list of stuff that may help you determine the source of the problem, observe repairing the problem.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Alcatel One Touch C1 is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the tracking of the SIM card on your Alcatel One Touch C1
Sometimes the problem might be caused by the tracking of the SIM card. In fact, it often occurs that tiny metal plugs that most of the time have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Alcatel One Touch C1 from reading the SIM card. To solve this problem, you just need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the problem originates from the SIM card, you can actually test it on a different phone and you will have your answer. If it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Alcatel One Touch C1
Whenever the two previous steps do not give anything, it truly is important to test a different SIM card to find out whenever the problem originates from the card. In fact, whenever other SIM card function on the Alcatel One Touch C1, it truly is because the problem originates from the card. Otherwise, it truly is at the level of the cellphone that we will have to look.
Verify that your Alcatel One Touch C1 is not Simlocker
In case you have tried a lot of SIM cards on the Alcatel One Touch C1 and none are recognized, the cellphone may be Simlocker. This implies that the Alcatel One Touch C1 will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet that may do that.
Check that the problem doesn’t be caused by the ROM installed on the Alcatel One Touch C1
This part mainly concerns the people who root the Alcatel One Touch C1 to install a ROM that is not original. Whenever this is actually what you have done, be aware that the unrecognized SIM card problem is quite common after setting up fresh ROMs. We highly recommend that you reinstall an original ROM and re-test it.
Whenever nothing functions
Whenever all the above solutions do not work, we recommend you to bring your Alcatel One Touch C1 and the SIM card back to 1 of your operator’s shops.
