You have just purchased an Alcatel IDOL 5 and when you turn it on, it displays the following error message: SIM card not recognized. At times the Alcatel IDOL 5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily necessary to bring the Alcatel IDOL 5 directly back. Certainly, there are several tips to fix this trouble. We will therefore see in this content, what are the stuff to do and verify to ensure that the SIM card is recognized on your Alcatel IDOL 5.
How to proceed when ever the SIM card is not recognized on my Alcatel IDOL 5
If the SIM card is not recognized on your Alcatel IDOL 5, below is a list of stuff that may help you discover the source of the trouble, see repairing the trouble.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Alcatel IDOL 5 is to clean it up. In truth, it may possibly happen that dirt partially prevents the contact between the SIM card and the mobile. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel IDOL 5
At times the trouble may possibly originate from the location of the SIM card. In truth, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Alcatel IDOL 5 from reading the SIM card. To fix this trouble, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on another smartphone
To find out if the trouble originates from the SIM card, you can actually test it on another phone and you will have your answer. When it is not recognized on other devices, you can actually change the SIM card.
Try another SIM card on your Alcatel IDOL 5
If the two previous steps do not give anything, it is actually necessary to test another SIM card to find out if the trouble originates from the card. Certainly, if other SIM card work on the Alcatel IDOL 5, it is actually because the trouble originates from the card. Otherwise, it is actually at the level of the smartphone that we will have to look.
Confirm that your Alcatel IDOL 5 is not Simlocker
In case you have tried several SIM cards on the Alcatel IDOL 5 and none are recognized, the smartphone could be Simlocker. This means that the Alcatel IDOL 5 will recognize just the SIM card of a certain operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the web that may do that.
Check that the problem doesn’t originate from the ROM installed on the Alcatel IDOL 5
This part mainly concerns the people who root the Alcatel IDOL 5 to install a ROM that is not initial. If this is actually what you have completed, be aware that the unrecognized SIM card trouble is quite common after installing fresh ROMs. We advise that you reinstall an initial ROM and re-test it.
If nothing functions
If all the above solutions do not work, we advise you to bring your Alcatel IDOL 5 and the SIM card back to 1 of your operator’s shops.
