Alcatel A3 XL: Unrecognized SIM card

You have just acquired an Alcatel A3 XL and when you turn it on, it displays the following error message: SIM card not recognized. Sometimes the Alcatel A3 XL does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Alcatel A3 XL directly back. Indeed, there are a lot of techniques to solve this issue. We will consequently observe in this content, what are the things to do and confirm so that the SIM card is recognized on your Alcatel A3 XL.unrecognized-sim-card-alcatel-a3-xl

How to proceed when ever the SIM card is not recognized on my Alcatel A3 XL

Whenever the SIM card is not recognized on your Alcatel A3 XL, below is a list of things which could help you identify the source of the issue, observe repairing the issue.

Clean SIM card

One of the first things to do if the SIM card is not recognized on your Alcatel A3 XL is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the smartphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Alcatel A3 XL

Sometimes the issue might result from the tracking of the SIM card. In fact, it often happens that little metal plugs that most of the time have to come in contact with the SIM card are a little relaxed. When this is the case, this prevents the Alcatel A3 XL from reading the SIM card. To solve this issue, you simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different smartphone

To find out if the issue originates from the SIM card, you’re able to test it on a different phone and you will have your answer. When it is not recognized on other devices, you’re able to modify the SIM card.

Try another SIM card on your Alcatel A3 XL

Whenever the two previous steps do not give anything, it is actually required to test a different SIM card to find out if perhaps the issue originates from the card. Indeed, if perhaps other SIM card function on the Alcatel A3 XL, it is actually because the issue originates from the card. Otherwise, it is actually at the level of the smartphone that we will have to look.

Confirm that your Alcatel A3 XL is not Simlocker

If you have tried a lot of SIM cards on the Alcatel A3 XL and none are recognized, the smartphone may be Simlocker. This means that the Alcatel A3 XL will recognize just the SIM card of a specific operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web which could do that.

Check that the problem does not result from the ROM installed on the Alcatel A3 XL

This part mainly concerns the people who root the Alcatel A3 XL to install a ROM that is not initial. Whenever this is actually what you have done, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We recommend that you reinstall an initial ROM and re-test it.

Whenever nothing functions

Whenever all the above solutions do not work, we advise you to bring your Alcatel A3 XL and the SIM card back to one of your operator’s shops.