Alcatel A3: Wifi Authentication Problem

Sometimes, the Alcatel A3 displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can possibly come from a lot of places. So, so that you can connect properly to the Wifi network with your Alcatel A3, we decided to produce this tuto. So we will find out together what to do and where to look to solve this problem of Wifi authentication. We will see at first of all what you need to do on the Alcatel A3. At last, we will see what it is actually necessary to do and check on your Wifi box.

What to do when the Alcatel A3 has an authentication problem on the Wifi network

Forget the Wifi network on your Alcatel A3

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Alcatel A3 may display the text message: Authentication or authentication error . In cases where the problem comes from there, the solution is quite easy. Just forget about the Wifi network in your Alcatel A3. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it is completed, you can try again to connect to the Wifi network. If the problem is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Alcatel A3 because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually extremely simple. You should find a synchronization button to press. When this is completed, a light will most of the time start blinking. You can then try to reconnect to the Wifi network with your Alcatel A3. In cases where it still does not work, go to the next trick.

Retype Password

Sometimes the authentication problem originates from the method you type the Wifi network security password. In fact, it is actually sometimes subtle to type a security password Wifi on its Alcatel A3. We consequently advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in a great many computer problems, the solution is oftentimes extremely simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel A3. Then try to reconnect with your Alcatel A3.

Check box settings

In cases where non-e of the previous solutions did work, the problem may be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . In cases where this is not the case, choose this option. Then try to connect your Alcatel A3 again to Wifi. In cases where the authentication problem persists, we suggest that you contact your service provider or a telephone store.