You may have launched the camera on your Alcatel A3 and it shows an error text message. Thus, in cases where the camera of your Alcatel A3 no longer functions, sadly you can no longer take photos. To solve this trouble, we made the decision to describe to you the steps to follow so that the camera of your Alcatel A3 works again. Thus we will see what you must do in cases where the camera app on your Alcatel A3 shows you 1 of the following error messages:
- Camera is recording
- Camera failure
- Camera app is not responding
How to proceed when the camera does your Alcatel A3 no longer functions?
1- Restart your Alcatel A3
It is actually the first thing to do when ever the Alcatel A3 camera is not working is to restart the phone. In fact, it occurs sometimes that the situation is thanks to a simple bug. When this is the case, a little restart will remedy the situation. In the event that it still does not work, you can go to the next section.
2- Update your applications
Oftentimes the camera application doesn’t work as it has not been updated . Thus you can update by going to Google Play and finally in My games and apps. In the event that the app is already up to date or it still does not work, go to the next section.
3- Empty the camera application cache of your Alcatel A3
It could possibly be that the situation comes from the cache of the Alcatel A3 photo app. To repair the problem it can be enough to empty the cache of the app. To achieve this, you must go to the Alcatel A3 settings menu. When there, click & nbsp; Apps & Notifications, after that & nbsp; View apps & nbsp; & nbsp; Camera. After that go to Storage and just click Empty cache. After that try to restart the app.
4- Restart the Alcatel A3 in secure mode
In the event that non-e of the previous steps work, it perhaps means that an app that is installed on your Alcatel A3 is conflicting with the camera . To find out in cases where this is the case, you have to restart your Alcatel A3 in secure mode. To find out how, read our tuto: How to start Alcatel A3 in secure mode. When you have started, you must try to launch the camera application. In the event that it functions properly, this means that a recently installed app is in conflict. We therefore advise you to uninstall the latest applications and test if it works.
