You have just purchased an Alcatel 5 and when you turn it on, it displays the following error text: SIM card not recognized. From time to time the Alcatel 5 does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily required to bring the Alcatel 5 directly back. Certainly, there are several tricks to fix this problem. We will for that reason discover in this article, what are the things to do and confirm to ensure that the SIM card is recognized on your Alcatel 5.
How to proceed when the SIM card is not recognized on my Alcatel 5
Whenever the SIM card is not recognized on your Alcatel 5, below is a list of things which could help you identify the source of the problem, discover repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Alcatel 5 is to clean it up. Actually, it may possibly happen that dirt partially prevents the contact between the SIM card and the cellphone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel 5
From time to time the problem may possibly result from the location of the SIM card. Actually, it often happens that tiny metal plugs that most of the time have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Alcatel 5 from reading the SIM card. To fix this problem, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different mobile phone
To find out if the problem comes from the SIM card, youre able to test it on a different phone and you will have your answer. When it is not recognized on other devices, youre able to modify the SIM card.
Try another SIM card on your Alcatel 5
Whenever the two previous steps do not give anything, it is actually required to test a different SIM card to find out if perhaps the problem comes from the card. Certainly, if perhaps other SIM card work on the Alcatel 5, it is actually because the problem comes from the card. Otherwise, it is actually at the level of the mobile phone that we will have to look.
Check that your Alcatel 5 is not Simlocker
If you have tried several SIM cards on the Alcatel 5 and none are recognized, the mobile phone could be Simlocker. This means that the Alcatel 5 will recognize simply the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of offer on the internet which could do that.
Check that the problem will not result from the ROM installed on the Alcatel 5
This part mainly concerns the people who root the Alcatel 5 to install a ROM that is not original. Whenever this is actually what you have carried out, be aware that the unrecognized SIM card problem is quite common after installing fresh ROMs. We highly recommend that you reinstall an original ROM and re-test it.
Whenever nothing works
Whenever all the above solutions do not work, we advise you to bring your Alcatel 5 and the SIM card back to one of your operator’s shops.