Alcatel 3x: Unrecognized SIM card
You have just purchased an Alcatel 3x and when you turn it on, it displays the following error text: SIM card not recognized. Occasionally the Alcatel 3x does not recognize the SIM card and displays this message. In this case, it is not necessarily required to bring the Alcatel 3x directly back. In fact, there are several techniques to fix this issue. We will therefore see in this content, what are the stuff to do and confirm to ensure that the SIM card is recognized on your Alcatel 3x.
What to do when the SIM card is not recognized on my Alcatel 3x
If perhaps the SIM card is not recognized on your Alcatel 3x, below is a list of stuff that can help you identify the source of the issue, see repairing the issue.
Clean SIM card
One of the first stuff to do if the SIM card is not recognized on your Alcatel 3x is to clean it up. In fact, it may possibly happen that dirt partially prevents the contact between the SIM card and the cellphone. To wash it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel 3x
Occasionally the issue may possibly be caused by the location of the SIM card. In fact, it often happens that little metal plugs that normally have to come in contact with the SIM card are a bit relaxed. When this is the case, this prevents the Alcatel 3x from reading the SIM card. To fix this issue, you simply have to thicken the SIM a little by gluing one or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the issue comes from the SIM card, you can test it on a different phone and you will have your answer. If it is not recognized on other devices, you can modify the SIM card.
Try another SIM card on your Alcatel 3x
If perhaps the two previous steps do not give anything, it is actually required to test a different SIM card to find out whenever the issue comes from the card. In fact, whenever other SIM card function on the Alcatel 3x, it is actually because the issue comes from the card. Otherwise, it is actually at the level of the cellphone that we will have to look.
Confirm that your Alcatel 3x is not Simlocker
In case you have tried several SIM cards on the Alcatel 3x and none are recognized, the cellphone could possibly be Simlocker. This means that the Alcatel 3x will recognize simply the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that can do that.
Check that the problem does not be caused by the ROM installed on the Alcatel 3x
This part mainly concerns the people who root the Alcatel 3x to install a ROM that is not initial. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card issue is quite common after setting up fresh ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
If perhaps nothing works
If perhaps all the above solutions do not work, we recommend you to bring your Alcatel 3x and the SIM card back to one of your operator’s shops.