You have just purchased an Alcatel 3c and when you turn it on, it displays the following error message: SIM card not recognized. Occasionally the Alcatel 3c does not recognize the SIM card and displays this message. In this case, it is not necessarily necessary to bring the Alcatel 3c directly back. In truth, there are several tips to solve this problem. We will consequently find out in this tuto, what are the things to do and check to ensure the SIM card is recognized on your Alcatel 3c.
What to do when ever the SIM card is not recognized on my Alcatel 3c
If perhaps the SIM card is not recognized on your Alcatel 3c, below is a list of things that will help you identify the source of the problem, find out repairing the problem.
Clean SIM card
One of the first things to do if the SIM card is not recognized on your Alcatel 3c is to wash it up. Actually, it might happen that dirt partially prevents the contact between the SIM card and the telephone. To clean it, pass a small dab of cloth over it and check if it is not damaged.
Check the location of the SIM card on your Alcatel 3c
Occasionally the problem might originate from the location of the SIM card. Actually, it often happens that small metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Alcatel 3c from reading the SIM card. To solve this problem, you simply need to thicken the SIM a little by gluing 1 or two pieces of tape at the back.
Test the SIM card on a different cellphone
To find out if the problem originates from the SIM card, you may test it on a different phone and you will have your answer. In case it is not recognized on other devices, you may change the SIM card.
Try another SIM card on your Alcatel 3c
If perhaps the two previous steps do not give anything, it’s necessary to test a different SIM card to find out if the problem originates from the card. In truth, if other SIM card work on the Alcatel 3c, it’s because the problem originates from the card. Otherwise, it’s at the level of the cellphone that we will have to look.
Verify that your Alcatel 3c is not Simlocker
When you have tried several SIM cards on the Alcatel 3c and non-e are recognized, the cellphone may perhaps be Simlocker. This means that the Alcatel 3c will recognize only the SIM card of a certain operator. In this case, you have to unlock it. You will find without a hassle a lot of offer on the web that will do that.
Check that the problem does not originate from the ROM installed on the Alcatel 3c
This part mainly concerns the people who root the Alcatel 3c to install a ROM that is not initial. If perhaps this is actually what you have completed, be aware that the unrecognized SIM card problem is quite common after setting up new ROMs. We highly recommend that you reinstall an initial ROM and re-test it.
If perhaps nothing functions
If perhaps all the above solutions do not work, we recommend you to bring your Alcatel 3c and the SIM card back to 1 of your operator’s shops.