Oftentimes, the Alcatel 3 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly originate from a lot of places. So, so that you may connect properly to the Wifi network with your Alcatel 3, we decided to produce this tuto. So we will discover together what to do and where to look to solve this issue of Wifi authentication. We will see at first of all what you have to do on the Alcatel 3. At last, we will see what it can be necessary to do and check on your Wifi box.
How to proceed when the Alcatel 3 has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel 3
If perhaps the Wi-Fi network to which you want to connect has been changed since your last authentication, your Alcatel 3 may display the message: Authentication or authentication error . If perhaps the problem comes from there, the solution is fairly simple. Simply forget about the Wifi network in your Alcatel 3. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s completed, you may try again to connect to the Wifi network. If the problem is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it might happen to have a problem of authentication Wifi on the Alcatel 3 because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You can actually then try to reconnect to the Wifi network with your Alcatel 3. If perhaps it still doesn’t function, go to the next trick.
Retype Security password
Oftentimes the authentication problem comes from the method you type the Wifi network password. Certainly, it can be sometimes subtle to type a password Wifi on its Alcatel 3. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in lots of laptop problems, the solution is sometimes incredibly simple. Certainly, 80% of the laptop problems are solved by restarting the machine. We therefore advise you to restart your box and your Alcatel 3. After that try to reconnect with your Alcatel 3.
Check box settings
If perhaps non-e of the prior answers did function, the problem could be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to test in cases where the system of key is in WPA / WPA2 . If perhaps this is not the case, choose this option. After that try to connect your Alcatel 3 again to Wifi. If perhaps the authentication problem persists, we advise that you contact your service provider or a telephone store.
