From time to time, the Alcatel 1 displays the Authentication Problem message when you try to connect to a Wi-Fi network. This kind of error message can potentially originate from many places. So, so that you can actually connect properly to the Wifi network with your Alcatel 1, we decided to write this guide. So we will find out together what to do and where to look to resolve this problem of Wifi authentication. We will see at first of all what you need to do on the Alcatel 1. At last, we will see what it can be necessary to do and check on your Wifi box.
What to do when the Alcatel 1 has an authentication problem on the Wifi network
Forget the Wifi network on your Alcatel 1
If perhaps the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Alcatel 1 may display the message: Authentication or authentication error . If perhaps the problem comes from there, the answer is straightforward. Simply forget about the Wifi network in your Alcatel 1. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . Once it is carried out, you can actually try again to connect to the Wifi network. If the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Alcatel 1 because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it can be incredibly simple. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Alcatel 1. If perhaps it still doesn’t work, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the technique you type the Wifi network security password. In fact, it can be sometimes subtle to type a security password Wifi on its Alcatel 1. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in lots of computer problems, the solution is occasionally incredibly simple. In fact, 80% of the computer problems are solved by restarting the machine. We therefore recommend you to restart your box and your Alcatel 1. After that try to reconnect with your Alcatel 1.
Check box settings
If perhaps non-e of the prior answers did work, the problem may perhaps be found to be on the box of your provider. It will consequently be necessary to go in the parameters of the box and to check whenever the system of key is in WPA / WPA2 . If perhaps this is not the case, select this option. After that try to connect your Alcatel 1 again to Wifi. If perhaps the authentication problem persists, we advise that you contact your service provider or a telephone retail store.
