From time to time, the Acer Primo Jade displays the Authentication Problem message when ever you try to connect to a Wi-Fi network. This sort of error message can potentially be caused by a lot of places. So, so that you can actually connect properly to the Wifi network with your Acer Primo Jade, we decided to produce this guide. So we will observe together what to do and where to look to solve this issue of Wifi authentication. We will see at initially what you must do on the Acer Primo Jade. At last, we will see what it is actually important to do and check on your Wifi box.
How to proceed when the Acer Primo Jade has an authentication problem on the Wifi network
Forget the Wifi network on your Acer Primo Jade
Whenever the Wi-Fi network to which you desire to connect has been changed since your last authentication, your Acer Primo Jade may display the text: Authentication or authentication error . Whenever the issue comes from there, the solution is quite simple. Just forget about the Wifi network in your Acer Primo Jade. To get this done, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . Once it’s carried out, you can actually try again to connect to the Wifi network. If perhaps the issue is not resolved, go to the next step.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a issue of authentication Wifi on the Acer Primo Jade because the box is not in Synchronization mode . If you want to activate the synchronization mode of your box, it is actually incredibly basic. You should find a synchronization button to press. When ever this is carried out, a light will normally start blinking. Youre able to then try to reconnect to the Wifi network with your Acer Primo Jade. Whenever it still does not function, go to the next trick.
Retype Security password
From time to time the authentication problem originates from the technique you type the Wifi network password. Indeed, it is actually sometimes subtle to type a password Wifi on its Acer Primo Jade. We for that reason advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the password in uppercase
- Type the password in lowercase
Restart your box
As in a great many laptop problems, the solution is at times incredibly simple. Indeed, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Acer Primo Jade. Then try to reconnect with your Acer Primo Jade.
Check box settings
Whenever non-e of the previous solutions did function, the problem could be found to be on the box of your provider. It will for that reason be important to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . Whenever this is not the case, choose this option. Then try to connect your Acer Primo Jade again to Wifi. Whenever the authentication issue persists, we recommend that you contact your service provider or a telephone retail store.
