Oftentimes, the Acer Liquid Jade Primo displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can possibly come from several places. So, so that you can connect properly to the Wifi network with your Acer Liquid Jade Primo, we decided to write this guide. So we will find out together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you have to do on the Acer Liquid Jade Primo. Finally, we will see what it can be required to do and check on your Wifi box.
What to do when the Acer Liquid Jade Primo has an authentication problem on the Wifi network
Forget the Wifi network on your Acer Liquid Jade Primo
In the event that the Wi-Fi network to which you want to connect has been changed since your last authentication, your Acer Liquid Jade Primo may display the message: Authentication or authentication error . In the event that the problem comes from there, the solution is quite simple. Simply forget about the Wifi network in your Acer Liquid Jade Primo. To achieve this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to choose the option: Forget this network . When it’s completed, you can try again to connect to the Wifi network. In the event that the problem is not resolved, go to the next section.
Press the box button
Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may possibly happen to have a problem of authentication Wifi on the Acer Liquid Jade Primo because the box is not in Synchronization mode . If you would like to activate the synchronization mode of your box, it can be very simple. You should find a synchronization button to press. When ever this is completed, a light will normally start blinking. You may then try to reconnect to the Wifi network with your Acer Liquid Jade Primo. In the event that it still will not function, go to the next trick.
Retype Security password
Oftentimes the authentication problem originates from the method you type the Wifi network security password. In truth, it can be sometimes subtle to type a security password Wifi on its Acer Liquid Jade Primo. We consequently advise you to try all the following possibilities:
- Type the code without spaces or hyphens
- Type the security password in uppercase
- Type the security password in lowercase
Restart your box
As in several pc problems, the solution is occasionally very simple. In truth, 80% of the pc problems are solved by restarting the machine. We therefore advise you to restart your box and your Acer Liquid Jade Primo. Then try to reconnect with your Acer Liquid Jade Primo.
Check box settings
In the event that non-e of the prior solutions did function, the problem could possibly be found to be on the box of your provider. It will consequently be required to go in the parameters of the box and to test if the system of key is in WPA / WPA2 . In the event that this is not the case, choose this option. Then try to connect your Acer Liquid Jade Primo again to Wifi. In the event that the authentication problem carries on, we advise that you contact your service provider or a telephone retail store.
