Acer Liquid Jade Primo: Unrecognized SIM card

You have just acquired an Acer Liquid Jade Primo and when you turn it on, it displays the following error text: SIM card not recognized. Oftentimes the Acer Liquid Jade Primo does not recognize the SIM card and displays this message. In this circumstance, it is not necessarily important to bring the Acer Liquid Jade Primo directly back. In truth, there are a lot of tricks to solve this trouble. We will consequently see in this article, what are the stuff to do and confirm in order that the SIM card is recognized on your Acer Liquid Jade Primo.unrecognized-sim-card-acer-liquid-jade-primo

What to do when the SIM card is not recognized on my Acer Liquid Jade Primo

If the SIM card is not recognized on your Acer Liquid Jade Primo, below is a list of stuff that will help you discover the source of the trouble, see repairing the trouble.

Clean SIM card

One of the first stuff to do if the SIM card is not recognized on your Acer Liquid Jade Primo is to wash it up. In fact, it might happen that dirt partially prevents the contact between the SIM card and the mobile. To clean it, pass a small dab of cloth over it and check if it is not damaged.

Check the tracking of the SIM card on your Acer Liquid Jade Primo

Oftentimes the trouble might result from the tracking of the SIM card. In fact, it often happens that little metal plugs that normally have to come in contact with the SIM card are a little bit relaxed. When this is the case, this prevents the Acer Liquid Jade Primo from reading the SIM card. To solve this trouble, you just simply need to thicken the SIM a little by gluing one or two pieces of tape at the back.

Test the SIM card on a different smartphone

To find out if the trouble originates from the SIM card, you’re able to test it on a different phone and you will have your answer. When it is not recognized on other devices, you’re able to modify the SIM card.

Try another SIM card on your Acer Liquid Jade Primo

If the two previous steps do not give anything, it is actually important to test a different SIM card to find out if the trouble originates from the card. In truth, if other SIM card function on the Acer Liquid Jade Primo, it is actually because the trouble originates from the card. Otherwise, it is actually at the level of the smartphone that we will have to look.

Confirm that your Acer Liquid Jade Primo is not Simlocker

In case you have tried a lot of SIM cards on the Acer Liquid Jade Primo and none are recognized, the smartphone could possibly be Simlocker. This implies that the Acer Liquid Jade Primo will recognize just the SIM card of a specific operator. In this circumstance, you have to unlock it. You will find without a hassle a lot of provide on the internet that will do that.

Check that the problem will not result from the ROM installed on the Acer Liquid Jade Primo

This part mainly concerns the people who root the Acer Liquid Jade Primo to install a ROM that is not original. If this is actually what you have done, be aware that the unrecognized SIM card trouble is quite common after installing new ROMs. We recommend that you reinstall an original ROM and re-test it.

If nothing functions

If all the above solutions do not work, we recommend you to bring your Acer Liquid Jade Primo and the SIM card back to one of your operator’s shops.