Acer Gallant Duo: Wifi Authentication Problem

Oftentimes, the Acer Gallant Duo displays the Authentication Problem message when you try to connect to a Wi-Fi network. This sort of error message can potentially result from several places. So, so that you’re able to connect properly to the Wifi network with your Acer Gallant Duo, we decided to produce this guide. So we will see together what to do and where to look to resolve this issue of Wifi authentication. We will see at first what you must do on the Acer Gallant Duo. Finally, we will see what it is actually necessary to do and check on your Wifi box.

How to proceed when the Acer Gallant Duo has an authentication problem on the Wifi network

Forget the Wifi network on your Acer Gallant Duo

In cases where the Wi-Fi network to which you wish to connect has been changed since your last authentication, your Acer Gallant Duo may display the text: Authentication or authentication error . In cases where the problem comes from there, the answer is quite easy. Simply forget about the Wifi network in your Acer Gallant Duo. To do this, go to the settings of the Wifi network and keep pressed on the network in question. You will then have the option to select the option: Forget this network . When it is completed, you’re able to try again to connect to the Wifi network. If the problem is not resolved, go to the next step.

Press the box button

Whether your box is Orange, Bouygues Telecom, SFR or Numéricable, it may happen to have a problem of authentication Wifi on the Acer Gallant Duo because the box is not in Synchronization mode . If you need to activate the synchronization mode of your box, it is actually very basic. You should find a synchronization button to press. When this is completed, a light will normally start blinking. You’re able to then try to reconnect to the Wifi network with your Acer Gallant Duo. In cases where it still does not function, go to the next trick.

Retype Password

Oftentimes the authentication problem originates from the method you type the Wifi network security password. In truth, it is actually sometimes subtle to type a security password Wifi on its Acer Gallant Duo. We therefore advise you to try all the following possibilities:

  • Type the code without spaces or hyphens
  • Type the security password in uppercase
  • Type the security password in lowercase

Restart your box

As in several laptop problems, the solution is oftentimes very simple. In truth, 80% of the laptop problems are solved by restarting the machine. We therefore recommend you to restart your box and your Acer Gallant Duo. After that try to reconnect with your Acer Gallant Duo.

Check box settings

In cases where none of the previous solutions did function, the problem could possibly be found to be on the box of your provider. It will therefore be necessary to go in the parameters of the box and to test whenever the system of key is in WPA / WPA2 . In cases where this is not the case, select this option. After that try to connect your Acer Gallant Duo again to Wifi. In cases where the authentication problem remains, we highly recommend that you contact your service provider or a telephone store.